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You are here: Home / Our Services / Continuous Improvement / Principles of Lean for the Office

Principles of Lean for the Office

In this interactive eight-hour training, your team will learn how to apply the key principles of Lean to your front office processes. High-retention learning is accomplished through both classroom time and three rounds of simulation. Each round of simulation is followed by classroom learning focused on the basic building blocks of Lean Enterprise; participants then work as a group to modify their simulation work environment based upon their newly-acquired knowledge. Metrics are calculated between rounds to quantitatively measure incremental results of the improvements as the group evolves into a Lean organization. The training also includes two breakout sessions where participants can apply their learning to come up with opportunities and projects to improve their own work environment.

Employees responsible for sales, customer service, engineering, estimating, purchasing, accounting, and other front office responsibilities are the target audience of this workshop.

Project Objectives:

  • The basic principles of Lean
  • How to identify and eliminate waste
  • What are the Lean tools
  • How to apply Lean thinking to increase productivity, decrease costs, and streamline the flow of products and information

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Success Story

Success Story
Improvements and Expansion Helps Propel the “Fairy Godmother of Fire” to New Heights

Tim and Voni Flaherty met while attending law school in Chicago and started a grand adventure that has seen them explore a variety of career opportunities. Having gone from law to banking to general management at Caterpillar, it was while living in San Antonio a few years ago that

Increased Sales
$5M
Retained Sales
$2M
Jobs Saved
16
Jobs Created
27
Read Full Story
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  • COVID-19 Resources
    ▼
    • Main COVID page
    • Product & Services Directory
    • Critical Supply List – Manufacturing Specs
    • Cybersecurity
    • Health and Safety in the Workplace
    • Loans & Financial Resources
    • National/International Resources
    • State Resources
    • Supply Chain
  • About Us
    ▼
    • Staff and Locations
    • Board of Directors
    • Partners
    • Manufacturing Minutes Newsletter
    • Videos
    • Webinars
    • Success Stories
    • Congressional District Fact Sheets
  • Services
    ▼
    • Cybersecurity
    • Continuous Improvement
    • Technology Acceleration
    • Supplier Development
    • Sustainable Practices
    • Workforce Development
    • Online Programs
  • Events
  • Small Manufacturer’s AdvantEDGE
  • Manufacturers Connect